Your customer has a generator problem. Send one link.
AI support and camera first, then dispatch, tickets and contracts — every case connected to real equipment data so your team always has the full picture.
Built for Service Operations
From the first alert to the closed work order — managed in one platform.
Dispatch
Assign technicians to work orders based on location, availability and skill set. Track status in real time.
- Work order assignment
- Technician tracking
- Route optimization
Tickets
Manage service requests from creation to resolution. Link tickets directly to generator equipment records.
- Ticket lifecycle management
- Equipment-linked records
- Priority & SLA tracking
Contracts
Track maintenance contracts, schedule preventive visits and manage billing milestones per client.
- Contract management
- Scheduled maintenance
- Billing milestones
Your operations board — always up to date
Every open ticket, every technician in the field and every contract milestone visible in one interface. When a generator triggers an alarm, it flows directly into your service queue.
Streamline your service operations
See how OnCaire ERP fits your service company.