For Service Companies
Service Operations Platform for Generator Companies
Dispatch technicians, manage tickets and track maintenance contracts — all connected to real equipment data so your team always has the full picture.
Built for Service Operations
From the first alert to the closed work order — managed in one platform.
Dispatch
Assign technicians to work orders based on location, availability and skill set. Track status in real time.
- Work order assignment
- Technician tracking
- Route optimization
Tickets
Manage service requests from creation to resolution. Link tickets directly to generator equipment records.
- Ticket lifecycle management
- Equipment-linked records
- Priority & SLA tracking
Contracts
Track maintenance contracts, schedule preventive visits and manage billing milestones per client.
- Contract management
- Scheduled maintenance
- Billing milestones
Live Service Board
Your operations board — always up to date
Every open ticket, every technician in the field and every contract milestone visible in one interface. When a generator triggers an alarm, it flows directly into your service queue.
Alarm-to-ticket automation
Field app for guided technician workflows
Contract expiry alerts
Service history per generator unit
Service Queue8 open
TKT-441·GEN-042
HighDispatched
Low fuel alarm
M. García
TKT-440·GEN-017
NormalScheduled
Scheduled PM visit
R. López
TKT-438·GEN-088
LowPending
Battery check required
Unassigned
TKT-435·GEN-001
NormalIn Progress
Governor adjustment
J. Silva