Turn any customer request into a structured technical case
Phone, email, SMS, website, dealer or QR — every request becomes one Support Link, one AI-guided case, and one record tied to your operation.
Every request starts the same way
The Support Link flow, start to finish
Short walkthrough video coming soon
One Support Link. Every capability behind it.
Create a Support Link
For a known customer or an unknown one — a single secure link works for either case.
AI troubleshooting
Guided diagnosis by web or voice, using the same knowledge base your technicians rely on.
Camera when needed
Visual AI activates only when the AI asks for it — snapshots, not continuous video.
One Customer / Asset / Case / History
Every channel writes to the same record — nothing is duplicated, nothing is lost.
No app required
The end user opens a link from their phone. Bilingual EN/ES from the first message.
Your brand, your channel
Customer branding and channel ownership — your customer remains your customer.
Resolved by AI, or Service Required
Resolved by AI
The case closes with a full transcript and summary attached to the Customer and Asset.
Service required
The case escalates to dispatch, tickets or contracts inside the same platform — no re-entry.
Give every customer
a direct path to support
Try 20 real support cases free — no credit card required.