The Platform

One platform.
Every layer of operations.

OnCaire connects physical hardware to field technicians to back-office ERP in a single coherent system — no data silos, no manual handoffs.

Data Flow

Device → Data → Platform → Operations

Every data point collected in the field flows through a unified pipeline to power operational decisions in real time.

01
Device
Generator hardware sensors collect runtime, fuel and alarm data
02
Data
Encrypted transmission to cloud infrastructure via IoT gateway
03
Platform
Centralized processing, storage and real-time analytics engine
04
Operations
ERP, app and dashboards surface actionable insights to your team
Architecture

Four integrated layers

Each layer is purpose-built and tightly integrated — hardware to ERP, no gaps.

Hardware

Purpose-built sensors and IoT modules that plug into existing generator infrastructure.

  • Runtime & hours metering
  • Fuel level monitoring
  • Alarm & fault detection
  • Remote connectivity

Backend

Scalable cloud backend that ingests, stores and processes data from the entire fleet.

  • Real-time data ingestion
  • Historical data storage
  • API for all modules
  • Event processing engine

ERP

Web-based ERP covering fleet management, maintenance, contracts, dispatch and reporting.

  • Fleet & asset management
  • Maintenance scheduling
  • Contract & billing
  • Dispatch & work orders

App

Mobile app for field technicians and generator owners — service workflows to monitoring.

  • Guided service workflows
  • Diagnostic tools
  • Owner monitoring
  • Offline capability
Security & Infrastructure

Enterprise-grade infrastructure

OnCaire is built on cloud infrastructure with multi-tenant isolation, encrypted data in transit and at rest, and role-based access control at every layer of the stack.

End-to-end encryption
All data encrypted in transit and at rest
Multi-region availability
Platform hosted with 99.9% uptime SLA
Real-time sync
Sub-second data propagation across modules
Platform Stack
IoT Layer
Hardware → Gateway → MQTT broker
Data Layer
PostgreSQL · Time-series DB · Cache
API Layer
REST API · Webhooks · Real-time WS
App Layer
ERP Web · Mobile App · Admin Panel
Access Control
JWT · Role-based · Account isolation

Ready to run your fleet on one platform?

Get a tailored demo and see how OnCaire maps to your operations.